Privacy Policy

Last Updated: June 22, 2026

SC ALESSIS COMPLEX SRL operates this online store and website, including all related information, content, features, products, and services made available through it. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase history
• Payment and transaction information
• Device information (IP address, browser type, operating system)
• Website usage and browsing activity

How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, or contact us;
• Automatically through cookies and similar technologies;
• Through service providers that help us operate our store;
• Through business partners and third-party platforms where permitted by law.

How We Use Your Information

We use your personal information to:

• Process and fulfill orders;
• Deliver products and services;
• Provide customer support;
• Manage your account and preferences;
• Improve our website and services;
• Prevent fraud and ensure transaction security;
• Comply with legal and regulatory obligations;
• Send promotional communications where permitted or with your consent.

Sharing Your Information

We may share your personal information with:

• Shopify, our e-commerce platform provider;
• Payment service providers;
• Shipping and logistics partners;
• IT, analytics, and marketing service providers;
• Government authorities when required by law.

We only share information necessary to provide our services and comply with legal obligations.

Shopify

Our store is hosted on Shopify. Shopify provides us with the online platform that enables us to sell our products and services.

Your information may be processed by Shopify in accordance with Shopify's Privacy Policy. For more information, please visit Shopify's Privacy Policy.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information;
• Correct inaccurate information;
• Request deletion of your data;
• Restrict or object to processing;
• Request data portability;
• Withdraw consent where applicable;
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, tax, and regulatory requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us:

SC ALESSIS COMPLEX SRL
Email: alessashopstore@gmail.com
Romania

For the purposes of applicable data protection laws, SC ALESSIS COMPLEX SRL acts as the data controller of your personal information.