Terms & Conditions

Last Updated: June 22, 2026

Welcome to Alessa!

These Terms & Conditions govern your use of our website and the purchase of products offered by SC ALESSIS COMPLEX SRL through the Alessa online store.

Company Information

SC ALESSIS COMPLEX SRL
Email: alessashopstore@gmail.com
Romania

Acceptance of Terms

By accessing this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Products and Availability

We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations in color or appearance may occur due to screen settings and display differences.

We reserve the right to modify, update, or discontinue products at any time without prior notice.

Orders

By placing an order, you are making an offer to purchase a product.

Orders are considered accepted only after payment has been successfully processed and order confirmation has been sent.

We reserve the right to refuse or cancel any order in exceptional circumstances, including pricing errors, suspected fraud, or product unavailability.

Pricing and Payments

All prices displayed on our website are shown in the selected currency and include applicable taxes where required by law.

Shipping costs are displayed separately during checkout before payment is completed.

Shipping and Delivery

Delivery times are estimates only and may vary depending on destination, product availability, and courier services.

SC ALESSIS COMPLEX SRL is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or circumstances beyond our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which is available on our website.

Intellectual Property

All content available on this website, including text, images, graphics, logos, designs, and trademarks, is the property of SC ALESSIS COMPLEX SRL or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, SC ALESSIS COMPLEX SRL shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the products purchased through it.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page and will become effective immediately upon publication.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Romania.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts of Romania.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

SC ALESSIS COMPLEX SRL
Email: alessashopstore@gmail.com
Romania